The Growth Direction
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  • Our Story
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    • Welcome
    • Our Story
    • Our Team
    • Service Offerings
    • Our Values
    • Contact Us
The Growth Direction
  • Welcome
  • Our Story
  • Our Team
  • Service Offerings
  • Our Values
  • Contact Us

Utilization & Capacity Planning

Service Overview


Sustainable growth depends on your ability to plan, forecast, and deliver with clarity. Our Utilization & Capacity Strategy service gives you the frameworks and insights to manage workloads, project staffing, and billability in a way that supports both team wellbeing and operational efficiency.

We help you move beyond guesswork—toward strategic, data-informed planning.


Who It's For


  • Service-based organizations with fluctuating project demand
  • Leaders struggling to balance capacity with client delivery
  • Operations and delivery leads needing scalable forecasting models
  • Agencies, consultancies, and in-house teams managing multiple workflows

What We Deliver


  • Capacity Model Assessment
    Review current team structure, workload distribution, and delivery models.
  • Utilization Benchmarking
    Set baseline expectations by role, team, or function based on industry standards and business needs.
  • Forecasting Framework
    Develop a rolling forecast model that supports hiring, resource allocation, and delivery scheduling.
  • Resourcing & Flexibility Plan
    Outline backup strategies, cross-functional pools, and planned/unplanned time off modeling.
  • Reporting Toolkit
    Templates and dashboards for weekly/monthly tracking of key metrics and team health indicators.


Frameworks & Tools


  • Capacity-to-Demand Ratio Tracker
  • Weekly Utilization Snapshot Template
  • FTE Allocation by Project Tool
  • Forecasting Dashboard (Excel/Sheets or Notion compatible)
  • Resource Heat Map (Color-coded planning sheet)

Example Deliverables


  • Utilization Baseline Report
  • Team Capacity Planner (per department)
  • Resource Planning Model (3–6 month horizon)
  • Delivery vs. Availability Dashboard
  • Executive Summary with Scenarios (burnout vs. growth case)

Outcomes


  • Visibility into who is doing what—and what’s realistic
  • Smarter project planning and staffing decisions
  • Reduced burnout and resource strain
  • Improved client satisfaction through predictable delivery

© 2025 The Strategic Growth Network Ltd. All rights reserved.
Registered in England and Wales under company number 16475979.
Registered office: 124 City Road, London, EC1V 2NX, United Kingdom.
Operating as The Growth Direction™.
“The Growth Direction” is a trademark of The Strategic Growth Network Ltd.

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